Skip to main content
For professional detailers, Google reviews are one of the most powerful marketing tools you have. Customers searching locally for a detailer look at your star rating and read your most recent reviews before they ever visit your website. DetailAhead’s Reviews page keeps all of that in one place — your overall rating, every review, an AI summary of what customers consistently praise or flag, and the tools to proactively ask satisfied customers for a review after every job.

​
What the Reviews page shows

Navigate to Reviews in the sidebar to see your reputation at a glance.

Overall rating

Your average star rating across all synced Google reviews, displayed prominently alongside a five-star visual and total review count.

Rating distribution

A bar chart breaking down how many reviews you have at each star level — instantly shows you whether your 4-stars are climbing or your 1-stars need attention.

Individual reviews

Every review listed with the reviewer’s name, date, star rating, and full review text. Filter by star rating using the tabs at the top of the list.

AI review summary

An AI-generated summary of your review text — what customers keep praising and what recurring complaints, if any, are worth acting on. Hit Refresh to regenerate it at any time.

​
Connecting Google Reviews

To pull in your Google reviews automatically, you need an active Google Business Profile linked to your detailing business.
1

Go to the Reviews page

Click Reviews in the left sidebar.
2

Click Connect Google

In the Connected locations card, click Connect Google. DetailAhead will redirect you to Google’s OAuth consent screen.
3

Sign in and authorise

Sign in with the Google account that manages your Google Business Profile and grant the requested permissions. DetailAhead only reads your review data — it does not post on your behalf.
4

Select your location

Once connected, your Google Business Profile location appears in the Connected locations list. Use the toggle next to it to enable syncing. If you manage multiple locations, enable each one individually.
Google Reviews sync requires an active Growth or Team plan. If you’re on the Starter plan, you can still log reviews manually by adding them directly in the reviews list.

​
Syncing reviews

Once your Google location is connected and syncing is enabled, DetailAhead pulls in your latest reviews automatically on a regular schedule. Each review is de-duplicated, so you won’t see the same review appear twice. The Last synced timestamp next to each location in the Connected locations card tells you when the most recent sync ran. If the sync encounters an error — for example, your Google connection has expired — an error message appears next to the affected location. Click Connect Google again to re-authorise.

​
Sending review requests

Asking happy customers for a review at the right moment is the fastest way to grow your rating. You can send a review request in two ways:

From an order

Open any completed order and use the review request action to send a direct message to that customer with a link to your Google review page.

From the Reviews page

Browse your recent completed jobs and send a review request to any customer directly from the Reviews page.
Review requests go out via SMS or email — your choice. The message includes a direct link to leave a review on Google, so the customer doesn’t have to search for you.
The most effective setup is to pair review requests with Automation. Enable the Review requests automation (trigger: review_request) to automatically send a review request a configurable number of days after every job is marked Completed or Paid. This way you never forget to ask, and the request lands when the job is still fresh in the customer’s mind. See Automation for setup instructions.